Industry · Services

The full lead-to-cash cycle, friction-free

See real cases
See cases

For professional-services firms: real pipeline visibility, profitability per project and customer support that scales.

Services

Applications that drive impact

Pipeline & forecast

Opportunity scoring and sales forecast with CRM data.

Lead-to-cash

CRM, projects, invoicing and collections in a single automated flow.

24/7 support

Assistant trained on your knowledge base, with escalation to a human.

Project profitability

Real margin per project and client with hours and costs integrated.

Documents & contracts

Contract and document extraction and analysis with AI.

How we tackle it

We use Odoo as the operational backbone and AI where it accelerates decisions. Two complementary pillars.

Odoo ERP

Odoo for Services

CRM, projects, invoicing and collections in a single flow.

  • CRM + Sale + Project + Invoicing automated
  • Timesheets and project profitability
  • Subscriptions and recurring billing
AI

AI for Services

Assistants and automation where team time is won back.

  • 24/7 support assistants with a knowledge base
  • Lead qualification and follow-up
  • Document and contract processing
Odoo + AI

The assistant resolves on the knowledge base, escalates complex cases and leaves the ticket logged in Odoo, with no double data entry.

Services cases

Software & SaaSSoftware & SaaS

Mr Price: quoting complex products on a SaaS platform

Challenge

Quoting complex products —with many variables, options and rules— was slow and error-prone: it relied on experts and spreadsheets, and didn't scale.

Solution

We built Mr Price, a SaaS platform that simplifies quoting for complex products: it configures the product, validates rules and pricing, and produces consistent quotes in minutes.

SaaS
quoting platform
Minutes
to quote the complex
Error-free
validated rules & pricing
ServicesUruguayServices

Ingenium: real-time engineering project tracking

Challenge

Ingenium, an engineering services firm, struggled to see real project progress: hours, costs and profitability arrived late and scattered.

Solution

Tailor-made reports on Odoo that consolidate time, cost and progress per project, providing a single real-time view for decision-making.

Real time
project progress
1
consolidated view
Tailored
reports
ServicesServices

An assistant that solves two out of three queries

Challenge

70% of incoming queries were FAQs that saturated the human team.

Solution

Assistant trained on the company's own knowledge base, integrated with WhatsApp and the customer portal, with automatic escalation.

65%
resolved without a human
+12 pts
NPS post launch
−30%
average response time

Want to see how this applies to your services firm?

Let's talk

Ready to start your project?

Let’s discuss how ACLN can help transform your operations with Odoo, BI, RPA, and AI.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.